This Policy applies as between you, the User of this Web Site and AGC Chemicals Europe, Ltd., the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings: 
means collectively the personal information, credentials used by Users to access Material and / or any communications System on the Web Site;
means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
means collectively all information that you submit to the Web Site.  This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
means AGC Chemicals Europe, Ltd., PO Box 4, Thornton Cleveleys, Lancashire FY5 4QD and/or AGC Chemicals Europe Commercial Centre, World Trade Center, Zuidplein 80, 1077 XV Amsterdam, The Netherlands;
means collectively any online facilities, tools, services or information that AGC Chemicals Europe, Ltd. makes available through the Web Site either now or in the future;
means any online communications infrastructure that AGC Chemicals Europe, Ltd. makes available through the Web Site either now or in the future.  This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
“User” / “Users”
means any third party that accesses the Web Site and is not employed by AGC Chemicals Europe, Ltd. and acting in the course of their employment;
means the website that you are currently using ( and any sub-domains of this site (e.g. subdomain unless expressly excluded by their own terms and conditions.
2. Data Collected
Without limitation, any of the following Data may be collected:
2.1 name;
2.2 gender;
2.3 job title;
2.4 profession;
2.5 contact information such as email addresses and telephone numbers;
2.6 demographic information such as post code, preferences and interests;
2.7 IP address (automatically collected);
2.8 web browser type and version (automatically collected);
2.9 operating system (automatically collected);
2.10 product samples ordered
3. Use of our data
3.1 Any personal data you submit will be retained by AGC for as long as you use the services and systems provided on the Web Site. Data that you may submit through any communications system that we may provide may be retained for a longer period of up to twelve months, or for an indefinite period.
3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.
3.3 All personal data is stored.
3.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:
3.4.1 internal record keeping;
3.4.2 improvement of our products / services;
3.4.3 transmission by email of materials that may be of interest to you;
3.4.4 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the website.


4. Third Party Web Sites and Services
AGC Chemicals Europe, Ltd. may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do not have access to certain personal Data provided by Users of this Web Site.

5. Changes of Business Ownership and Control
5.1 AGC Chemicals Europe, Ltd. may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.
5.2 In the event that any Data submitted by Users will be transferred in such a manner, you will not be contacted in advance.

6. Controlling Access to your Data
6.1  AGC Chemicals Europe, Ltd. does not share data with third parties

7. Your Right to Withhold Information
7.1 You may access certain areas of the Web Site without providing any Data at all.  However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.

8. Accessing your own Data
8.1 Since AGC Chemicals Europe, Ltd. does not store any Data on the web site we cannot offer you the possibility to view and modify or update your Data. 

9. Security
9.1 Data security is of great importance to AGC Chemicals Europe, Ltd. and we do have in place suitable physical, electronic and managerial procedures to safeguard and secure Data relating to enquiries & feedback on samples which is collected online.
9.1.1 After receipt of your original enquiry or sample feedback we do not capture and store Data.

10. Changes to this Policy
AGC Chemicals Europe, Ltd. reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.